Get in Touch with Our Team

Our team aims to respond to all inquiries within 24-48 hours during business days. Complex questions may require additional time for thorough research. If you need urgent assistance, please indicate this in your message or call us directly.

For appointment scheduling, please visit our dedicated appointments page where you can book directly. The contact form is better suited for inquiries, technical support, and feedback. If you encounter issues with booking, contact us and we'll assist you.

Yes, we take data privacy seriously. All information submitted through our contact form is handled in accordance with our privacy policy. Your data is never shared with third parties without your consent, and we use industry-standard security measures to protect your information.

While we are based in Basel, Switzerland, our online appointment services are available to clients across different regions. If you're unsure whether we can serve your location, please contact us directly and we'll be happy to discuss availability and any specific considerations for your area.

Our primary service language is English. If you would like to communicate in a different language, please mention this in your inquiry and we'll do our best to accommodate your needs or connect you with appropriate support.